This email address is being protected from spambots. You need JavaScript enabled to view it.
01603 716852

tailor-made solutions...inspirational...integrity...responsive customer service...strong relationships...encouraging diversity...understanding client needs

Meet the Team

In addition to our core team of Consultants, we also use a network of fully qualified associates. Each has been carefully selected for their relevant expertise and experience to ensure that our clients' requirements can be fully met.

Rachel Blackburn MBADirector

Rachel started her career in the Financial Services industry. Having found out she had a flair for coaching and that there was life after pensions she moved into Management Consultancy.

After achieving significant success at a leading consulting and recruitment firm, she decided to set up her own business and US2U Consulting was born!

Rachel is extremely focussed, self motivated and enthusiastic. She has achieved considerable success both in terms of her own personal learning and developing profitable business - both her own and the companies that she works with.

In June 2016 Rachel received a highly commended alumni achievement award from the Open University Business School in recognition of her success since achieving her MBA in 2004.

Robert Craven MBAAssociate Consultant

Since running his first business at the age of 21, Robert Craven has embarked on a successful career as a business speaker, combining academic and business credentials with great communication skills to become rated as one of the most influential people in the UK.

Holding a role as Programme Director at Cranfield School of Management and having written six books, Robert helps organisations get more customers and more sales into their business.

Alongside his extensive academic background he provides practical solutions and tangible business results, being dubbed "the entrepreneurship guru" by the Financial Times. His work on customers has also been widely published acted on by thousands of businesses.

"Robert Craven says that 'your whole business hinges on what your customer gets from you'. I wholeheartedly agree." - Richard Branson

Trish Dooley MA, CPCC, ACCAssociate Consultant

Trish has a background in education and has worked in a number of roles in schools including Deputy Headteacher in four large London 11-19 comprehensive schools, as a Teaching and Learning Consultant, a Maths Education Consultant and as a Leadership Consultant. She is also a trained Ofsted Inspector and a mentor for the National College of School Leaders.

A Professional Coach accredited by the Coaches Training Institute, she has coached many people towards securing Middle and Senior Leadership posts in various sectors. She has also coached leadership teams to work more effectively, including managing transitional change and enabling individuals to lead effectual, resilient teams.

Andy TaylorAssociate Marketing Consultant

With over 25 years' experience in a career spanning a wide and diverse range of market sectors, Andy has gained an incisive understanding of branding and design.

Customers come from an array of sectors including leisure and travel, retail, business to business, engineering and scientific research, and from small start-up firms to major PLCs.

Clients that have benefitted from Andy's input include McDonald's, Parcelnet, Hermes UK, Schering Plough, Bachmann Group, Triad PLC, Logica PLC, Aviva PLC, John Innes Centre, Institute of Food Research, Honda UK, Norfolk Broads Direct and FPD Savills.

Andy specialises in enabling companies to visually reach out to their target audience and market.

With crafted, punchy designs based on a vivid understanding of a business, he provides innovative graphic solutions underpinned by a style and design philosophy which is based on simple, clean, uncluttered lines supported by striking imagery and thought-provoking headlines.

He is proactive, reactive, responsive and creative in delivering high-quality visual solutions within a client's specified brief and timeframe.

In short, Andy knows what looks great, what has impact... and most importantly, knows what will work for your business.

Dr Lorella Viola PhDAssociate Consultant

Lorella Viola, PhD, undertakes research in Applied Linguistics with a focus on Discourse Analysis, Corpus Linguistics and Intercultural Communication.

She has mainly published in academic Linguistics journals and she is the author of the essay "The same but different" which discusses matters related to working across languages and cultures. Lorella also holds a BA in Translation and Interpreting and an MA in Translation and Cultural Mediation. She has worked as a legal and court translator and she currently teaches in Italian, Intercultural Communication and Discourse & Power at the University of East Anglia.

She has taught Intercultural (Business) Communication, Discourse Analysis and Italian Language and Culture at the University of East Anglia.

Michael HolnessAssociate IT Consultant

Michael has focussed on helping businesses improve productivity for many years. He presented BBC Worldwide's global Office training films, has been a writer both for print and online, and is a data-programmer and analyst.

"Training is at the heart of most of my work because small changes by the people in an organisation can have a massive impact on an organisation's bottom-line."

Strong communication skills, patience and sound technical knowledge allow him to bridge the gap between technician and user, providing demonstrable results in a wide range of industries.

As a Microsoft certified expert and consultant, he can also look at information and provide simple, reusable and affordable software-tools for quickly accessing facts and figures. Freeing-up time, easing headaches, and unlocking the value of the numbers that organisations collect.

Michael loves being able to identify business problems, and create affordable solutions so effective, that they seem like magic.

Jan Baynham BScAssociate Consultant

Jan has a degree in Occupational Psychology and her background includes working as a Senior Consultant in both Executive Selection and internal Training and Development within the consultancy division of Price Waterhouse before she moved to Norfolk.

Jan has extensive experience of psychometric assessment, including ability testing and occupational personality profiling and provides specialist support for our selection assignments.

Other key specialist areas include management development assessment, career development and personal development planning, career transition support and assessment centre design and delivery.

Sue Buck-Williams ACII, Grad CIPDAssociate Consultant

Sue is an HR and learning and development professional with many years experience. She specialises in working closely with employers to establish HR procedures, produce staff handbooks, coach to develop competence and assist with mediation.

Sue is a graduate of the Chartered Institute of Personnel and Development and an Associate of the Chartered Insurance Institute.

She works with a variety of organisations from all sectors across the UK taking a practical and outcome-focused approach.

Chris Croft MA, MBA, C.EngAssociate Consultant

Chris Croft has come from an Operations background, having started with an Engineering Degree from Cambridge, qualifying as a Chartered Engineer, and working as a senior manager in manufacturing for 10 years.

He gained an MBA and worked as a university lecturer for four years before becoming a freelance management trainer fifteen years ago, specialising in teaching subjects ranging from project management to outdoor team building and leadership programmes.

Chris has become a much sought-after national speaker due to his practical but humorous presentation style. His book called "Time Management" is available from Amazon and most book shops.

Richard Howes BA

Richard has a background in broadcast video production with 16 years experience as a freelance cameraman and editor, working for the BBC, Channel 4 and Channel 5.

Richard has extensive experience working closely with clients to produce a variety of high quality video products on many commercial promotional projects.

He has produced high-end commercial videos for companies in the UK and abroad such as Aviva, Macmillan Cancer Support and the NHS.

Kerwin Blackburn BScConsultant

Kerwin has been involved in the growth and development of US2U Consulting since naming the company in 2005.

Having graduated from the University of Manchester with a 2:1 in BSc (Hons) International Business, Finance and Economics in July 2015, he brings knowledge and interest in a number of areas to the company.

Kerwin is currently studying a Master's degree, MSc Emerging Economies and Inclusive Development, at King's College London during the 2017/18 academic year.