Strategy

It was back in 2009 that US2U Consulting began working with ABC Taxis in Norwich. In those days ABC Taxis had 60 cars and drivers and was looking to grow and develop the service it was delivering to Norwich and the surrounding areas.

We started by working with the Directors to develop the company vision which is "To be the best, most professional taxi service in Norfolk, delivering an excellent customer service experience by attracting the best drivers and staff. This will make ABC Taxis the preferred choice for customers and third parties."

Each year since then we have worked to support ABC Taxis by working on strategic, tactical and operational projects. These have included business planning, marketing support, corporate films, recruitment and HR policies and processes. "These days we have over 200 cars and drivers and offices with great staff in Norwich and Broadland. It has been tremendous to work with Rachel and her team to make a sustainable, positive difference to our company" said Simon Callender, Financial Director, ABC Taxis Ltd.

Seven months since Rachel Blackburn launched the Women In Norwich initiative to encourage more women to develop their business to address the gender imbalance, she delivered a two hour masterclass for the group, focusing on Producing a Robust Business Plan. The event was sponsored by No 8, Thorpe Road who kindly let the group use their excellent facilities to deliver the session. The reputation of the group has spread and one person travelled up from Chelmsford to participate.

"It is great to see the group continuing to provide supportive monthly sessions for the community. And we have been able to continue with our vision of making the sessions free to attend to void that barrier to entry." said Rachel.

Each person was encouraged to produce or update their own business plan and the feedback has been very positive:

"Thank you so much for a fantastic evening! It was a real pleasure to listen to you - a fascinating insight into your busy world and great Master Class."

"Thanks very much for yesterday evening, it was a really inspiring session and great to be part of the group for the evening too."

"Thank you for the warm welcome last night and a fantastic, very informative and thought-provoking evening."

To see the slides Rachel used for the event click here.

If you would like to get further advice for developing your business please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

We are excited that today, 1st April 2024, we celebrate the 18th Anniversary of US2U Consulting. Wow - think how much has changed since we started the company on 1st April 2006!

Even our strapline has changed from 'Achieving Success Together' to 'Guaranteed To Make A Positive Difference'. One thing that hasn't changed is our set of values: tailor-made solutions, inspirational, integrity, responsive customer service, strong relationships, encouraging diversity,and understanding client needs. These remain at the heart of our business today and influence everything that we do. Thank you to our clients, suppliers, current and former team members who have all been a significant part of this journey.

We estimate that we have worked with businesses to increase their value in excess of £250 million during these last 18 years and remain committed and passionate about delivering excellence in each of our projects.

Whether you are in the UK or overseas, please This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss how US2U Consulting can help grow the value of your business.

US2U Consulting have been awarded the prestigious title of 2020 Export Champion by the UK Department for International Trade.

This is in recognition of the international work we have done over the last few years, with international projects and trade visits to the likes of Belgium, Ireland, Canada, USA and across the Middle East - along with the insights our teams can share with other businesses looking to export their goods and services.

In this role US2U Consulting will provide peer-to-peer support, offering advice and inspiring others to export; raise awareness of UK DIT's services; and act as a sounding board for what exporters want, to help create a supportive exporting ecosystem.

Please get in touch to find out more about how we can assist with your export strategy.